At Meight, we are untangling the freight dispatched process, achieving a remarkable 3x increase in dispatcher productivity within just 6 months - by rethinking every bit of work required to move a truck from A to B.
A typical productivity killer lies in the manual quoting and dispatching procedures: using third party systems to monitor trucks, checking drivers availability over-the-phone, using endless spreadsheets for driver holidays, collecting customer data with back-and-forth emails, etc… Consequently, a single booking could consume over 10 minutes of work from customer request to dispatch.
By closely monitoring carriers' KPIs, we were able to reduce the average time for processing a new freight enquiry from 2.5 min seconds to 1.5 min - a 4x reduction in time. This step is pivotal for every Road Freight company, as it directly impacts potential profitability and operational efficiency.
In fact, through multiple iterations, we have successfully reduced the average time even further. With our platform, 1.5 minutes are all it takes for planning and dispatching new freight, saving an astounding +28 hours total working time per day for a fleet of 100 trucks, compared to the industry status quo.
Meight is the data-powered platform that turns small carriers into competitive and sustainable businesses. The road to the future Road Freight requires freight teams to work better together, in ways that unlock new paths to differentiation and efficiency, as opposed to maxing out each resource individually.
“Road Freight offers abundant opportunities, particularly in optimizing freight monitoring, subcontracting, invoice processing, and driver wages. All in all, we estimate that we can eliminate an additional 20 minutes of manual labour from improving how planning, dispatching and monitoring is done.”
— Luís Mendes, CEO of Meight